Job Description

Data Entry Eligibility Coordinator

The Data Entry Eligibility Coordinator is responsible for client intake and determining eligibility for programs and financial assistance. The primary focus of this role is to process utility assistance applications received both by mail and in-person. This includes entering client information into multiple systems and processing applications effectively.

Responsibilities

• Process utility assistance mail-in and walk-in applications.
• Enter scanned application information into two databases using a dual monitor setup - one state database and one internal database.
• Input bio information, PII, income details, pay stubs, utility bill data, and household information to determine eligibility and enrollment.
• Complete internal documents to confirm application entry and save them to the client's electronic file.
• Contact clients via phone for missing or unclear information on applications.
• Mail final notifications to clients.
• Collaborate with various departments, programs, and services to ensure maximum benefits for families.
• Attend staff meetings and provide insights and feedback.

Essential Skills

• Proven data entry experience, especially on a desktop.
• Experience using dual monitors.
• High school diploma, GED, or equivalent.
• Proficiency in Microsoft Office, including MS Teams.

Additional Skills & Qualifications

• Post-secondary education is a plus.
• Experience with dual monitors is preferred.

Work Environment

This position is based in an office environment with working hours from Monday to Friday, 8 am to 5 pm, with limited overtime. The dress code is business casual, with jeans allowed only on Fridays.

Job Type & Location

This is a contract position based out of Fort Wayne, Indiana.

Pay and Benefits

The pay range for this position is $16.50 - $16.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fort Wayne, IN.

Application Deadline

This position is anticipated to close on Aug 31, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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