Job Description

Job Description Description Under the direction of the Executive Center Director with a dotted-line report to the Chief of the Division of Oral Health, the Dental Practice Manager will be responsible for managing the day-to-day operations of the Pediatric Dental Clinics. S/he/they will maintain a productive and professional environment, promote excellent internal and external customer relations, and coordinate the assignment of tasks to the clinical and administrative support staff. The role includes supervising the performance of clinical and administrative support staff and ensuring efficient and cost-effective operations within the area of responsibility. The Dental Practice Manager will maintain oversight of clinical and administrative supply chains and ensure quality and regulatory compliance with CNH Policies and Procedures, OSHA/MOSHA standards, and all applicable laws and regulatory organizations (i.e., ADA/CODA, JC, DOH). Additionally, the manager will coordinate, monitor, and develop clinical and administrative support staff and participate in the planning and implementation of Divisional initiatives and goals, along with other duties as assigned. Qualifications Minimum Education High School Diploma or GED (Required) Bachelor's Degree or equivalent experience in a related field (Preferred) Minimum Work Experience 7 years of related and progressive experience; Oral health experience (Required) 5 years of supervisory experience (Required) Functional Accountabilities Strategic Planning Participate in the strategic planning for Division services, including both short-term and long-term objectives. Participate in the planning for new business opportunities and services in support of the CNH mission. Maintain effective working relationships with hospital departments and regional outpatient centers and represent CNH in professional groups and community outreach activities. Assist with marketing of department/ROC with Public Relations, external referring physicians, internal departments, and physicians. Administrative Management Participate in the implementation and evaluation of clinical and administrative services, programs, and performance standards to achieve divisional goals. Coordinate daily activities of clinical and administrative support staff with regard to workload requirements and available resources. Provide troubleshooting, problem-solving, and backlog reduction expertise to clinical and administrative staff. Monitor appointment and registration quality, report problems, and recommend solutions to ensure standards are met. Monitor clinic flow and implement performance improvement initiatives to ensure provider and staff productivity. Serve as the primary contact for all administrative and clinical services for all practices, including scheduling, materials management, and communication with relevant parties. Develop, implement, and monitor individual clinical and administrative staff personal and professional development plans. Coordinate, participate in, and provide oversight of all clinical and administrative staff-related HR issues. Participate in the coordination and staffing of community activities. Compliance Promote awareness of and adherence to organizational, state, federal, and programmatic regulatory standards to ensure quality of patient service delivery. Participate in the ongoing assessment of divisional operations policies and procedures to establish continued feasibility. Accountable to participate in the Division of Oral Health’s Performance Improvement process. Facility Management and Space Planning Responsible for the provision of a safe, secure, clean work and patient care environment, including the full functionality of clinical and administrative equipment. Monitor space utilization to ensure proper use of space and that expansion needs are met. Responsible for oversight of clinical equipment PM, maintenance schedules, and administrative updates. Budget and Financial Analysis Prepare documentation and projections to support the operating and capital budget planning process. Evaluate and recommend the purchase of new equipment needed to maximize productivity and quality of care. Implement actions to facilitate meeting budget requirements and administer programs within budgetary guidelines. Charge Entry Processing Ensure daily reconciliation of schedules and charge documents occurs; charge documents are complete with CDT, CPT, and ICD-10 coding. Coordinate the verification of insurance eligibility and coverage and authorization with third-party revenue cycle vendors as needed. Respond to inquiries and complaints regarding Charge Entry. Coordinate Reimbursement Associates to ensure timeliness and accuracy of charge entry. Coordinate and participate with oversight of third-party vendors providing revenue cycle services. Organizational Accountabilities Organizational Commitment/Identification Teamwork/Communication Performance Improvement/Problem-solving Cost Management/Financial Responsibility Safety Primary Location District of Columbia-Washington Work Locations CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010 Job Management Organization Goldberg Cntr Cmnty Ped Hlth Position Status: R (Regular) - FT - Full-Time Shift: Day Work Schedule: 8:30AM-5:00PM Job Posting Oct 21, 2024, 3:25:50 PM Full-Time Salary Range 70595.2 - 117644.8 Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster. Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession, or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees, and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana. #J-18808-Ljbffr Children's National Medical Center

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