Job Description

Job Description

Job Description

The Banquet Server will set up the banquet room and serve food and/or beverages in a friendly, courteous and professional manner according to Tara Hospitality’s high standards of quality at the Canopy by Hilton and Homewood Suites by Hilton Nashville Downtown The Gulch.

• Set up banquet room as instructed by Supervisor to include linen, service ware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Identify customer special dietary needs and special requests and properly communicating such needs to the kitchen staff
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Requirements

• Must be at least 18 years of age to serve alcoholic beverages
• Knowledge of federal, state, and local liquor laws
• Verbal and written ability to communicate effectively in English
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Knowledge of the appropriate table settings and service ware
• Self-starting personality with an even disposition
• Effectively able to work in a team environment
• Superior customer service and interpersonal skills
• Must be able to work a flexible schedule including nights, weekends and holidays as needed

Benefits

• Family Focused Culture
• Development and Promotion Opportunities
• Competitive Pay
• Free Parking
• Employee Meals
• Hilton Travel Discounts

About Tara and Uncompromised Hospitality

Tara owns, develops, and manages all of its hotels. Our family’s business was started in 2003 with a single hotel. We still operate that hotel today along with many others including the one you are interested in working at. We believe this long-term ownership model aligns us with our Guests and our Team Members and helps us get closer to executing our mission. Our mission is to Deliver Uncompromised Hospitality . Recruiting, training and developing outstanding Team Members is the only way to do this.

We believe that the hospitality industry is fundamentally about people. People are central to the success of our organization. That means that no matter your role or title, you have a role in the success of your hotel and ultimately the entire organization. Regardless of your position, a Guest Services Agent, a Room Attendant, or a Breakfast Server, we share the common mission of Delivering Uncompromised Hospitality .

Our hotels need talented individuals to accomplish this mission. We also want our Team Members to be personally successful and it is our goal to help them develop as they progress in the hospitality industry. As a growing company we recognize the need for talented individuals and are always looking for those that show potential to grow along with us.

Tara views its Team Members as being an integral part of the company. Their commitment to guest satisfaction and attention to detail is needed to ensure that we Deliver Uncompromised Hospitality.

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