Job Description

Salesforce Administrator - This is a full-time, remote position; candidates must reside in the United States in the Central or Eastern Time zone. Overview: The Salesforce Administrator is a key member of our HQ Digital, Customer Experience & Marketing Team, driving transformation across the company. The candidate will be responsible for assisting with the development and implementation of Salesforce-based processes and solutions across the organization. This role will work directly with the project team and stakeholders to gather requirements, analyze, design, and apply best practices. Additionally, the role will collaborate with regional teams to ensure successful Salesforce rollouts and user adoption. Responsibilities: Work with HQ and field teams on deployment, management, and training across Salesforce Lightning and Marketing Cloud platforms. Develop, launch, and support new and improved Salesforce solutions, including lead generation, opportunities, case management, process automation, dashboard reporting, knowledge management, installed packages/tools, integrations, and marketing journeys. Configure, support, maintain, and enhance the company's Salesforce processes, tools, and users on a daily basis. Perform other related duties as assigned. Qualifications: Salesforce Certified Administrator (ADM 201). Bachelor’s degree or in the process of obtaining one is preferred. At least 1 year of experience delivering Salesforce application services, such as managing standard/custom objects and fields, process builder/workflows, validation rules, user/profile administration, page layouts, reports, and dashboards. Ambitious, highly motivated team player committed to delivering excellent internal and external customer support. Experience with data management, with a focus on attention to detail. Proven ability to design and implement new processes and facilitate user adoption. Working knowledge of Salesforce Lightning products, especially Sales Cloud and Service Cloud; experience with Marketing Cloud is a plus. Willingness to participate in Trailhead courses, obtain Salesforce certifications, and learn new technologies. Excellent written and verbal communication skills, with the ability to work across the organization with users at various proficiency levels. Benefits: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick Leave Company Paid Holidays 401(k) Plan with Employer Match Employee Discount Program Invitation to Apply: Full-time and part-time positions are available. To explore this opportunity and other careers at Carrier Enterprise, visit our careers page at . Learn more about our company and team. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer. We do not discriminate based on age, race, color, religion, disability, sex, or national origin. We support a diverse and inclusive workplace, treating all employees and applicants based on merit, qualifications, and competence. #J-18808-Ljbffr Carrier Enterprise

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