Job Description
Sr. Document Control Specialist at Luster National summary:
The Sr. Document Control Specialist manages the full lifecycle of program documentation for a heavy-civil infrastructure transit project, emphasizing SharePoint-based document management and workflow automation. Responsibilities include maintaining metadata accuracy, version control, audit compliance, user training, and collaborating with technical teams and stakeholders to ensure documentation integrity. This role also involves administering SharePoint permissions, troubleshooting workflow systems, and supporting system upgrades to optimize document control processes.
About the Position We're seeking a Sr. Document Control Specialist to support a large, heavy-civil infrastructure transit program. In this role, you'll monitor the full document control lifecycle, with a strong emphasis on SharePoint-based document management and workflow automation. You'll collaborate closely with technical teams and both internal and external stakeholders to ensure all program documentation is consistently accurate, up-to-date, properly approved, securely stored, and readily accessible.
This is a long term, full-time, hybrid (3 days in office, 2 of which must be Tuesdays and Wednesdays) position located in San Francisco, CA.
Responsibilities - Maintain document control processes from initial creation through final archiving, leveraging SharePoint and related platforms.
- Oversee incoming and outgoing documentation, including quality control of consultant and contractor submittals.
- Assign and validate metadata, document versions, and status codes to ensure full traceability and audit compliance.
- Ensure all documents align with internal and contractual metadata standards, including document numbering, revision control, and classification.
- Administer SharePoint system permissions, user roles, and license allocations in coordination with IT and program stakeholders.
- Troubleshoot and support workflow automations (e.g., Nintex); implement interim workarounds and propose long-term system enhancements.
- Oversee the integrity of the program's document repository, ensuring consistent metadata practices, robust search functionality, and reliable reporting.
- Develop and maintain user training materials; lead onboarding and recurring training sessions for SharePoint and InEight users.
- Prepare document control logs, version histories, and compliance documentation to support internal and external audits.
- Collaborate with project managers, QA personnel, technical leads, and contractors to ensure alignment on document workflows and metadata standards.
- Serve as the point of contact for document control and SharePoint-related help desk support.
- Participate in system upgrades, migrations, and new platform rollouts to enhance document control efficiency and standardization.
Attributes - Strong attention to detail, particularly in metadata entry and validation.
- Excellent written and verbal communication and interpersonal skills.
- Excellent multi-tasking and organizational skills.
- Collaborative mindset that fosters teamwork, trust, and positive relationships.
- Natural curiosity, problem-solving abilities, and a passion for continuous improvement.
Minimum Qualifications - Bachelor's degree in engineering, construction management, technical writing, business administration, or related field, or equivalent combination of education and experience.
- 8+ years document control experience on heavy civil highways, roads, bridges, or transit (passenger rail or bus) projects.
- Familiarity with ISO standards and compliance frameworks.
- Working knowledge of InEight or similar DMS platform(s).
- Expertise utilizing Microsoft SharePoint for document management and administering the SharePoint platform, including setting up workflow automation.
- Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.)
Preferred Qualifications - Master's degree in engineering, construction management, technical writing, or business administration.
- 12+ years document control experience on heavy civil highways, roads, bridges, or transit projects.
- Experience setting up workflow automation using Nintex or Power Automate.
- Proven ability to manage full document lifecycle and enforce metadata compliance across high-volume environments.
- Familiarity with ISO 19650 standards, government compliance requirements, and program-level QA/QC procedures.
Compensation Details The salary range listed for this role is $104k-$119k/year ($50-$57/hour). Please do not let our salary range deter you from applying if you are interested in the role. The final salary offered will be based on multiple factors and thoughtfully aligned with each candidate's level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, geographic location, etc.
Just LOOK at the Benefits We Offer! - Unlimited flexible time off
- Paid holidays
- Paid parental leave
- Health, dental, and vision insurance
- Flexible spending accounts (healthcare and dependent or elder care)
- Long-term disability insurance
- Short-term disability insurance
- Life insurance and accidental death and dismemberment
- 401(k) plan with guaranteed employer contribution
- Formal career planning and development program
- $2,500 annually toward professional development
- Wellness program with monthly wellness stipend
- Company cell phone or cell phone plan reimbursement
- Free personalized meal planning and nutrition support with a registered dietitian
- Free personal financial planning services
- Employee assistance program
- Employee discounts
- Employee referral bonus
Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.
Please email for accommodations necessary to complete the application process.
Keywords:
document control, SharePoint, workflow automation, metadata management, construction documentation, heavy civil infrastructure, quality assurance, ISO compliance, Nintex, document lifecycle management
Job Tags
Full time, Temporary work, For contractors, Interim role, Work at office, Local area, Flexible hours,