Job Description

Job Description

Job Description

ByHeart is an infant nutrition company built from the ground up to deliver real innovation on behalf of babies and parents. Our mission is simple: make the best formula in the world. That's why we studied the latest breast milk science, worked directly with suppliers we know and trust, set uncompromising quality standards, developed our own small batch blending process, built our own manufacturing facilities, and conducted a groundbreaking clinical trial. Our goal is to create a future where all parents feel amazing about feeding their baby—no matter how they do it.

When we launched our Whole Nutrition Infant Formula in 2023, we were the first new US infant formula manufacturer in 15 years. Since then, we've been leading the way in a lot of ways.

We're…

• The first and only US-made* infant formula made with organic, grass-fed whole milk, not skim.
• The first and only U.S. infant formula company to add the two most abundant proteins found in breast milk—alpha-lac and lactoferrin—to our ingredients list.
• The first infant formula company to receive Clean Label Project's Purity Award (and we test for 700 contaminants vs the required 400).
• We ran one of the largest clinical trials in the US in 25 years.
• Our clinically proven benefits include:
• Less spit up**
• Softer poops**
• Easier digestion
• More efficient weight gain

*Made with globally sourced ingredients.

**Vs a leading infant formula

As the only new entrant to establish three US manufacturing facilities (in Pennsylvania, Iowa, and Oregon), ByHeart has the capacity to meaningfully capture share of the US $6B infant formula market. With >$470M in funding, we're shifting the industry forward—and this is just the beginning. Help us build a future where all parents can feel amazing about feeding, by joining our growing team of >360 people that stretches across the country.

We're proud to offer competitive, family-first benefits, including but not limited to:

• Health insurance for the whole family: medical, dental, & vision insurance covered 100%, with 90% coverage for your family.
• Flexible paid time off: plus 12+ company holidays, and your kid's birthday off!
• 16-weeks of fully-paid parental leave and new parent support: free 1-year supply of formula, cozy feeding suites, and paid pumping time.
• Up to 6% 401(k) Match to help you plan for your future.
• Company equity for every employee: because when we succeed, we succeed together!

Visit our site to learn more.

ByHeart In the News

• Entrepreneur: The Illusion of the Shelf – The Driving Force Behind Infant Formula Shortages, and What Needs to Change
• Forbes: A Startup Wanted To Make A Better Baby Formula. It Took Five Long Years.
• Forbes: Entrepreneurs Breaking Barriers: Learn From Founders Who Took On The Impossible
• Business Insider: ByHeart Announces Published Data in a Scholarly Journal on Benefits of The Novel High Quality Protein Blend in Their Groundbreaking Next-Generation Easy to Digest Infant Formula
• Axios: Infant formula maker ByHeart raises $95 million
• Babylist 2025 Best formula for breastfed Babies
• Parents 2025 Closest to Breastmilk: The 7 Best Baby Formulas
• What to Expect: The 11 Best Baby Formulas of 2025, Vetted by Pediatricians and 300+ Moms
• New Modern Mom: The Clean Formula Moms Are Loving

ROLE DESCRIPTION

The Warehouse Supervisor is responsible for overseeing daily warehouse operations, including materials handling, storage, shipping, receiving, inventory management, and compliance with food safety and regulatory standards. This role ensures efficient coordination between warehouse and production operations, leads warehouse staff, and supports system efficiency through SAP troubleshooting and training. The Warehouse Supervisor also plays a critical role in employee development, safety, and maintaining audit readiness.

Reports To : Planning & Warehouse Manager

Location : ByHeart Manufacturing Facility - Allerton

Start Date : ASAP

ROLES & RESPONSIBILITIES

• Warehouse Operations
  • Direct daily activities for material handlers, weighing/kitting team members, and warehouse clerks.
  • Load and unload trucks per written procedures, ensuring all documentation is accurate and timely.
  • Maintain sufficient levels of staged raw materials and supplies for Production in alignment with the production schedule and work order requests.
  • Coordinate shipping and receiving operations, including container unloading, and communicate schedules to ensure readiness.
  • Ensure compliance with warehouse safety protocols, GMPs, allergen control, and sanitation requirements.
  • Oversee housekeeping and sanitation activities, ensuring all are documented and completed.
• Inventory & Systems
  • Serve as a key monitor of inventory levels across manufacturing and supply chain areas.
  • Lead cycle count program and reconcile discrepancies.
  • Troubleshoot cycle count variances with Inventory Control and ensure resolution.
  • Work in SAP daily to monitor transactions, troubleshoot system issues, and identify process bottlenecks.
  • Optimize workflows, resolve issues, and support efficiency improvements.
  • Act as a backup for Inventory Control, Warehouse Manager, and warehouse clerks when needed.
• Training & Leadership
  • Own and coordinate new hire and ongoing departmental training programs to ensure staff success and compliance.
  • Document, organize, and maintain training records; conduct retraining as needed.
  • Spot check staff performance, provide feedback, and ensure adherence to SOPs and procedures.
  • Schedule and assist with training opportunities.
  • Manage warehouse payroll accuracy and timely submission.
  • Create weekend task lists, verify completion, and adjust staff priorities as business needs evolve.
• Compliance & Continuous Improvement
  • Ensure warehouse and storage operations remain audit-ready, addressing food safety, GMP, and regulatory compliance.
  • Lead warehouse food safety initiatives and close out audit items promptly.
  • Identify and implement efficiency opportunities through training, technology, and process improvements.

SKILLS & QUALIFICATIONS

• Education: High school diploma or equivalent required.
• Experience: Minimum of 5 years in logistics, warehousing, or supply chain management; experience in food or infant formula manufacturing strongly preferred.
• Equipment Skills: At least 5 years of experience operating sit-down forklifts.
• Leadership: Demonstrated ability to lead teams, set daily priorities, and hold staff accountable to performance and safety standards.
• Technical Skills: Proficient in SAP, Microsoft Office Suite, and other relevant company software systems.
• Communication & Organization: Excellent written and verbal communication skills; strong ability to maintain accurate documentation and coordinate across teams.
• Physical Requirements: Ability to stand, crouch, climb, and perform manual tasks as needed, including safe use of ladders and warehouse equipment.
• Safety & Compliance: Proven commitment to safety, cGMP compliance, and adherence to corporate, regulatory, food safety, and sanitation standards.
• Attention to Detail: High level of accuracy and thoroughness in all work activities

You will be eligible to participate in our company's equity program, plus our robust medical, dental, vision, retirement, and other benefits.

We're excited about your interest in joining ByHeart! Our Talent Acquisition team reviews applications in the order they are received and will reach out directly to schedule interviews. We kindly ask that you refrain from contacting hiring managers or current employees directly.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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