Job Description

Job Description

Job Description

Why Join The Redwoods?
Join our team at The Redwoods, where you can make a meaningful impact on individual lives. After more than 50 years as a local, nonprofit community in beautiful Mill Valley, we have a rich history of service and purpose. We take pride in providing excellent care for an active and diverse community of seniors. You'll find that every day presents an opportunity for a rewarding experience of caring and connection with a dedicated team and dynamic group of residents. As a mission driven organization, we ensure everyone receives vital programs and services regardless of their income. Enjoy competitive pay, first class health benefits, generous vacation and sick time, and a great work environment.

Be a part of something bigger - join us in making a genuine difference!

The Redwoods is an Equal Opportunity Employer.

Rate: $160,000 to $180,000 Annual salary

Job Type Full-time – Exempt

BENEFITS

For positions scheduled 24 or more hours per week:

• Medical Insurance- ZERO of Pocket Expense for the Employee – Effective the first of the month following hired date.
• Dental and Vision Insurance
• Paid Vacation, Sick, and Personal Time
• 403b Retirement Plan with Employer Match
• Longevity Bonus Program
• Educational Assistance
• Low-cost meal program

SUMMARY

The Administrator has overall responsibility for managing the day-to-day operation of the assisted living facility (i.e. Creekside) and the skilled nursing facility (i.e. HCC/The Meadows). The Administrator ensures compliance with all regulatory requirements (Centers for Medicare/Medicaid Services (CMS), California Department of Public Health (CDPH), California Department of Social Services (CDSS), etc.); acts as primary liaison with regulatory agencies; develops appropriate administrative policies and procedures to support regulatory compliance, as well as industry best practice standards. The Administrator is responsible for managing and coordinating quality improvement programs in both the skilled nursing and assisted living facility. A key ongoing goal of the Administrator is, to the extent practicable/feasible, meet and/or exceed applicable regulatory standards and to ensure overall resident/resident representative satisfaction with rendered services.

PRIMARY DUTIES AND RESPONSIBILITIES

• Lead/Direct efforts to ensure compliance with regulatory requirements including but not limited to survey preparation, conducting audits, preparing and presenting reports, and creation, as well as execution of plans of correction in HCC and Creekside.
• As part of the Management Team, establish program goals and objectives consistent with mission statements and corporate goals, objectives and policies.
• Lead/Direct all response efforts during regulatory surveys (e.g. annual surveys, annual facility evaluations, complaint investigations, etc.).
• Presents The Redwoods in a positive, professional way.
• Manages resident and family concerns and refers to the appropriate team members.
• Proactively analyze organization and customer expectations with a focus to develop and continually improve services, processes, and procedures.
• Oversee day-to-day operations of the HCC and Creekside; maintain necessary data, records, and audit trails.
• Provides some technical assistance with both hardware and software.
• Prepare/Create/Present reports for the organization and certain committees such as the Quality Assessment & Assurance (QAA)/Quality Assurance and Performance Improvement (QAPI) Committees. In addition, serves as chair of the monthly QAPI Committee.
• Utilizes professional/independent judgement to investigate possible opportunities for improvement with respect to HCC and Creekside operations and takes subsequent action.
• Leads/Directs/Performs special projects on behalf of the CEO.
• Provides leadership, support, and a positive presence in applicable change management efforts.
• Ensure all applicable policies and procedures remain current/accurate, as well as ensure that any new/needed policies are developed and implemented.
• Serves as a subject-matter expert in the facility’s electronic medical record (EMR) and compiles reports as requested. This may entail converting/re-formatting raw data/information into a cohesive/presentable report.
• Consult with the CEO to develop long-term plans for physical plant operations, including replacement/repairs, applicable community improvements and long-term plans for programs and services.
• Respond to community ombudsman and other officials to resolve concerns.
• Oversee/Manage the financial performance of supervised areas, which includes revenue and expenses.
• Prepare draft department budgets for review and approval by the CEO and Chief Financial Officer (CFO).
• Performs other duties as assigned.

QUALIFICATIONS / MINIMUM REQUIREMENTS

• Must be licensed as a nursing home administrator (i.e. LNHA) in California, or able to obtain a license within six (6) months of employment.
• Must be licensed/certified as an RCFE administrator in California, or able to obtain a license/certificate within three (3) months of employment.
• Must have a bachelor’s degree in a related field and three 3 or more years of applicable experience (i.e. in skilled nursing and/or assisted living). Master’s degree in a related field is preferred.
• Knowledge of Title 22, OBRA, and policies and procedures related to the operation of skilled nursing facilities (i.e. SNFs), and residential care facilities for the elderly (i.e. RCFEs).
• Excellent verbal, written, and communication skills and attention to detail.
• Sufficiently familiar with personal computers, software, and networking systems to identify issues, attempt a workaround, and/or communicate issues to technical support contractors or vendors, both within own work environment and that of other staff.

SKILLS AND ABILITIES

• Administrative skills to plan/prioritize work and delegate responsibility as appropriate.
• Sufficient supervisory skills to recruit, train, and motivate staff.
• Sensitivity and understanding of the issues related to aging.
• Ability to communicate sensitive and confidential information with a variety of individuals and groups and to convey a positive image of The Redwoods.
• Proficient in all areas of basic computer skills and programs to include Word, Excel, PowerPoint, Outlook and ability to learn other programs including electronic medical records, Zoom and other programs.
• Work with minimal direction, compose memos, letters, reports, or standard practices.
• Ability to understand and communicate knowledge of all departments in the organization, to include its operations, programs, functions, and special department terminology.
• Communicate with residents, families, team members, regulatory agencies and others with diplomacy, tact, and courtesy.
• Work under pressure and maintain a business-like manner.

PHYSICAL REQUIREMENTS

• The position requires ability to retrieve work materials, the use of basic office equipment; intermittent walking, and standing, stooping, carrying and lifting of materials and supplies up to 35 lbs.
• Computer use and typing are a key part of the position.
• Work is primarily performed in an office environment with minimal exposure to health and safety considerations, however, contact with frail residents and the general public is a key part of the position. Infection control practices must be followed as prescribed.

EEO Employer

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