Job Description
Job Description
Job Description
Description:
LOCATION: Wayne County Healthy Communities - Hamtramck, MI 48212
SUMMARY: The Community Health Worker (CHW) is a part of an inter-disciplinary clinical care team at a health center who helps increase access to health services for people through outreach, encouraging engagement, education, and peer support.
REQUIREMENTS:
- Review monthly outreach list for each covered Health Plan and develop a plan for prioritized outreach following MCHN best practices workflow.
- Document all outreach attempts in documentation tool and provide results monthly to allow for aggregate reporting to Health Plans.
- Provide direct education or engagement with contacted patients or connect to other resources for education as appropriate based upon initial assessment.
- Assist in maintaining assigned patient panels with covered Health Plans including helping patients change their primary care provider and supporting the Center in removing patients that are not served by the Center from its panels
- Contact assigned Health Plan members identified as either high or inappropriate utilizers of the emergency department and encourage engagement with PCP.
- Provide education and resources to these members along with encouragement to contact PCP any time they believe they need urgent services to provide the opportunity to address need through Health Center services.
- Conduct outreach to patients with open HEDIS care gaps (e.g., colorectal cancer screening, cervical cancer screening, diabetes management, hypertension control).
- Educate patients on preventive screenings and chronic disease management & document in EHR.
- Facilitate scheduling of required visit / testing and eliminate barriers to care as appropriate.
- Conduct SDOH screening and assessment using tools identified to uncover individuals’ needs and connect members with available community resources addressing, but not limited to, the SDOH
- Coordinates referrals, and maintains referral tracking system
- Assist with collecting vital patient records from the Health Information Exchange (HIE)
- Attend community outreach events to promote patient/community health and education
- Participate actively in regular supervisory and team meetings and training sessions
- Assist with site visit preparation (e.g. HRSA, AAAHC)
- Other duties assigned by management
Job QUALIFICATIONS:
- Excellent verbal, written, and communication skills
- Able to work on multiple projects.
- Demonstrates attention to detail and compassion towards patients
- Active Listening Skills, patience, Interpersonal Skills
EDUCATION & EXPERIENCE:
- High school diploma or equivalent required .
- bachelor's in health sciences, business, clinical or related field preferred
- MICHW certification is preferred.
Job PREREQUISITES:
- Must have basic understanding of medical terminology.
- Must have basic understanding of patient charges and insurance information.
- Experience in community work, education, or health care strongly recommended
- Preferred proficiency in Microsoft Word, Excel, and Outlook
- Ability to navigate the health care system and advocate for others
- Ability to gain respect and build rapport with community members
Salary: $20.00 hourly
Employment Type: Part-Time without Benefits
Classification: Non-Exempt
Application Deadline: October 24, 2025.
Please contact SEMHA HR Department @ (313) 873-6500 if you need assistance to upload resume, cover letter, and/or make application online.
** Applicants must be presently authorized to work in the United States on a full-time basis. E.O.E.**** SEMHA is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the SEMHA Human Resources Department. **** SEMHA positions are grant funded and are contingent upon the continued support of the funding throughout the duration of the assignment. ** Requirements:
Job Tags
Hourly pay, Full time, Part time,